Legal
Privacy Policy
Pyrolab is a trading name of Quest Fire Safety Consultants Ltd, registered in England and Wales under company number 11053637. Our registered office is 3 Oak Tree Lane, Woodgate, Chichester, West Sussex, PO20 3GU. This notice explains how we use personal information submitted through this website.
Information we collect
When you contact us, we may collect your name, email address, business name, website address and the information you include in your enquiry.
How we use your information
We use enquiry information to respond to you, understand what you are asking us to provide, prepare proposals or quotations where appropriate, and maintain reasonable business records.
Lawful basis
Depending on the circumstances, we process your information because it is necessary to take steps at your request before entering into a contract, or because we have a legitimate interest in responding to business enquiries and managing our business.
Service providers
We use third-party service providers to operate this website and deliver enquiry notifications. These currently include Base44 for website hosting, application functions and enquiry storage, and Resend for transactional email delivery. Those providers may process information on our behalf in accordance with their own data protection obligations.
How long we keep information
We retain enquiry information only for as long as reasonably necessary to respond to the enquiry, manage any resulting business relationship and meet applicable legal, accounting or record-keeping requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing, or request a copy of information you have provided. You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your information is handled.
Contact
For privacy questions or requests, email hello@pyrolab.co.uk.
This policy may be updated from time to time as the website, services or legal requirements change. See also our Cookie Notice.